Creeva’s World 2.0

So todays live blog­ging webi­nar (since my other one gen­er­ated some inter­est by page loads) is Agents and Options for Syman­tec Backup Exec 11d: The Gold Stan­dard in Data Recovery

The com­pany putting on this sem­i­nar is Carah­soft. The pre­sen­ter is Mon­ica Giro­lami Senior Prod­uct Mar­ket­ing Man­ager from Symantec.

When I dialed in I was the 26th caller — so take that for what­ever level of review that you want.

The speaker started only 3 min­utes late.

Val­ued of Backup Exec 11d Agents and Options:

Agenda:
Win­dows Recov­ery Chal­lenge
Backup Exec 11d for win­dows servers
Cur­rent Upgrade pro­mo­tions
Ques­tions and Answers

This is about keep­ing your data secure and avail­able against mali­cious threats, infra­struc­ture fail­ures, nat­ural dis­as­ters, and etc.

It’s about your abil­ity for recov­ery not about backup *I feel I’m’ get­ting brainwashed

More press notes self promoting

Advan­tages:
Con­tin­u­ous Pro­tec­tion for exchange
Recover Crit­i­cal Data in sec­onds
Enhanced Data Secu­rity — Encryp­tion — 128/256 AES encryp­tion
New Plat­form Sup­port (x64 bit) -
and more.…. * did they really need to add this?????

Exchange Backup old way — daily (weekly full backup) daily sec­ond backup of the mail­boxes — so it’s tak­ing twice the time. With 11d elim­i­nates the mail­box back­ups — still hav­ing the abil­ity to recover indi­vid­ual emails or accounts. They do this through gran­u­lar recov­ery tech­nol­ogy. With the con­tin­u­ous data pro­tec­tion you can con­tin­u­ously pro­tect and gran­u­larly recover the data. * Roll eyes

Gran­u­lar recov­ery requires you to have a backup up to disc — full backup would go to tape or disc.

cur­rent method of backup — sam­ple cus­tomer — 7 hour exchange data­base job — mail­box backup — 23 hours — total of 30 hours. With 11d it took a total of 3 hour for every­thing — mov­ing the data­base to tape it took a total of 5 hours. 80% reduc­tion of time with up to the minute restora­tion available.

Con­tin­u­ous pro­tec­tion is now avail­able for exchange — pre­vi­ously it was avail­able for file servers. You can setup the recov­ery points — you can set this up down to every 15 min­utes — default is 8 hours. So you could recover your sys­tem up to the last time point (down to 15 min­utes ago). You can do recov­ery to this.

This prod­uct seems to be miss­ing the new stan­dard Syman­tec Web Interface

Active Direc­tory Agent:

Recov­ery indi­vid­ual users, attrib­utes, com­put­ers with­out reboots. Much eas­ier then the MS method — just run a full backup job — from there you can recover the indi­vid­ual objects from that.
Recov­ers Share point data­bases and doc­u­ments with the GRT pre­vi­ously mentioned

MS SQL now has con­tin­u­ous pro­tec­tion also — the agent can backup locally instead of over the net­work for the best con­tin­u­ous backup in the fastest method. 11d secures the restore selec­tion to make sure the recov­ery job runs successfully.

Cen­tral Admin Server Option (CASO)- Sim­ple Three Tier Management:

You can pro­tect your entire envi­ron­ment from one loca­tion — the cen­tral admin server allows you to man­age your pro­tected servers, com­put­ers, and media servers from one loca­tion. This includes defin­ing and dis­trib­ut­ing backup jobs, mon­i­tor­ing and report­ing on job activ­ity. This option was first intro­duced in Backup Exec 10.0

Does not require per­sis­tent archi­tec­ture for remote offices
Dis­trib­uted cat­a­log archi­tec­ture
sim­ple mon­i­tor­ing of remote man­aged media server jobs

Desk­top and Lap­top Option — Pro­tect­ing Crit­i­cal work stations

5 free license with BE 11d
Con­tin­u­ous Pro­tec­tion
DLO (desk­top lap­top option)is ideal for a mobile work force
syn­chro­niza­tion of users work sta­tions
end user file retrieval
easy to man­age and deploy
Licenses are avail­able in 10 packs

Backup exec sys­tem recov­ery options — Do you have a dis­as­ter recov­ery strategy?

For­mally lives­tate recov­ery — the old sys­tem recov­ery method was man­ual and was long and tedious — repair — rein­stall OS — rein­stall dri­vers — rein­stall apps — re con­fig­ure set­tings — apply jour­nal changes — test — go live. With new method select recov­ery point and it can recover the entire sys­tem — only tak­ing min­utes and is more reli­able with the disk based backup. Dis­im­i­lar hard­ware recov­ery in min­utes — enhanced P2V/V2P vir­tual con­ver­sion capa­bil­i­ties — stream­lined lower priced offer­ing of Backup Exec Sys­tem Recov­ery 7.0.

More press quotes

Dis­sim­i­lar sys­tem recov­ery — allows you to recover to dif­fer­ent hard­ware con­fig­u­ra­tion with the same data — it can even restore to a vir­tual machine. Backup Exec for Win­dows Server Sys­tem Recov­ery Option — lower cost then the full solu­tion — it’s a stand alone unin­te­grated solu­tion — which you could run backup exec 11d on mis­sion crit­i­cal servers that would allow you to recover in just a few minutes.

Extended plat­form sup­port
X64 win­dows media server sup­port
Vista Sup­port
Cen­tral­ized man­age­ment
NDMP sup­port
Ora­cle
Linux/UNIX
DB2
Mac OSX — PPC/Intel

Free 60 day trial from www.backupexec.com
* there are even forums there WOWWEE /sarcasm off

For Exchange 2007 and Vista you need the lat­est Backup Exec 11d patches.

Ques­tions and Answers:

Syman­tec: Please type your ques­tions for the speaker into this chat pod.

Guest: can we ask tech questions?

Syman­tec: Liza, you are wel­come to ask any ques­tions. We’ll do our best to answer them. If we can’t answer them, we’ll make sure to fol­low up with you off line.

Guest: my back up wld not restore even if I applied sp5

Guest: with the new ver­sion does it come with tech support?

Guest: VMWARE con­sol­i­dated backup sup­port on 11d

Guest: Does the Share­point Agent give post­ing item level recovery?

Syman­tec: BE11d includes sup­port if u pur­chased it w/ support

Guest: Run­ning BE 11d and had need for Exchange restore of data­bases. I had been run­ning D2D2T and the restore could not be done with tape. We were able to restore from disk. Could you pro­vide best prac­tice set up D2D2T with Exchange agent?

Guest: com­pare cps with cdp for exchangebackup

guest: We have had some seri­ous issues with Lotus Notes 7.0.2 mail client and the Backup Exec remote agent, has any­one else had issues with this? The agent pre­vents Lotus from opening.

Guest: will cps on exchange replace brcik level backup

Rod Sell­ers: cps itself is very nice

Guest: We always have files being skipped in the back log in ver. 9.1. How do we pre­vent that? Thanks

Guest: I’m run­ning 11d remote agents to backup my NEt­ware servers. I use Pre/Post options — but the Post doesn’t run. Are there any known issues around this?

Syman­tec: Rec­om­mend read­ing Exchange Best Prac­tices wp on www.backupexec.com/save

Guest: HI, we have 400/800G tapes for our backup. Weekly we have a full backup. It is about 399G. What is the best prak­tice to do a full backup and do not need to use a sec­ound tape? (incre­men­tal Backup?)

Guest: Thanks

Guest: Backup Exec 11d has been release since 11/06. How come there have been no live updates for this program?

Guest: On the topic of encryp­tion, can Backup Exec backup lap­tops pro­tected with PGP Whole Disk Encryption?

Guest: Why do they not have updated native sup­port for Net­Ware and Group­Wise? Not every­one runs Exchange

Syman­tec: Apolo­gies every­one, slight tech­ni­cal problems.

Guest: On the sub­ject of Lotus Domino, we are also hav­ing prob­lems using the Domino option. It skips too many files.

Guest: We are using tapes. we want to con­vert to disk and do a vir­tual bkup

Syman­tec: Backup Exec 11d launched in Nov06 and build 11d.7170 launched March07 with sup­port for MS Exchange 2007, MS Vista, EMC Cel­erra devices etc

Guest: we need to talk to u abt the conversion

Guest: is this all about MS?

Guest: AD mean­ing back­ing up indi­vid­ual users’ files in pcs?

guest: We have also had issues with 11d and the backup jobs not completing/failing when not being able to con­nect to machines assigned in the backup job. The Syman­tec techs also said there is a limit to the amount of machines you can have in one job, what is the limit?

Guest: We are cur­rently using 10D, and would like to upgrade to 11D, how­ever we are still run­ning Exchange 5.5, with a plan to upgrade Exchange to 2003 this year.. Its my under­stand­ing that 11D does NOT sup­port less than Exchange 2000. Am I cor­rect here?

Guest: We have been get­ting weekly updates by live­up­date includ­ing SP1. Auto­matic doesn’t seem to work though. Try from the tools menu.

Guest: How will the desk­top & lap­top options work with Win­dows Vista? Win­dows Vista already has a built in snap­shot for machines?

Guest: Is the auto­matic fea­ture being looked at as to why is doesn’t work? Is that a fea­ture they may take out in the next verison?

Guest: Is Sys­tem Recov­ery like Sys­tem Restore in Windows?

Guest: When is the next veri­son com­ing out?

Guest: scott, I’m just another cus­tomer. I have other pri­or­i­ties at my site. I just assumed it was because we were using cen­tral admin con­sole. I do all the servers manually.

Guest: is this the IDR?

Guest: We have just upgraded to 11d. I am get­ting the fol­low­ing error mes­sage on the sever Backup Exec is run­ning on. Backup– THC1 V-79–57344-3844 — The media server was unable to con­nect to the Remote Agent on machine THC1. The media server will use the local agent to try to com­plete the operation.Remote Agent not detected on \\THC1. The folder it is try­ing to backup is the Util­ity Par­ti­tion. The rest of the server backup up fine with­out ask­ing for the remote agent.

Guest: is this included in 11d?

Syman­tec: To get cur­rent 11d updates go to: http://seer.entsupport.symantec.com/docs/289968.htm

Guest: Does Syman­tec have an Archiv­ing solu­tion that works w/ Backup Exec? We have about 1 TB of data that needs to be archived off in a near line device that can be accessed when necessary.

Syman­tec: Yes, BE11d for Exchage w/ CPS elim­i­nates Brick Level Backup

Syman­tec: Cebal­los — Enter­prise Vault http://www.symantec.com/enterprise/products/overview.jsp?pcid=2244&pvid=322_1

Guest: Is the Advanced File Open option free with 11D?

Guest: migra­tion from 9.1 to 11d is free?

Guest: I need help in migra­tion after the 11d comes.

Guest: Is the Advanced Open File option free with 11d?

Syman­tec: Frandin — Yes BE11d only sup­ports Exchange 2K, 2K3, 2k7

Guest: how to get the ppt presentation

Guest: ok ty!

Guest: give an over view os sss

Syman­tec: MClark — AOFO is a pur­chased addonn

Guest: Is it per server?

Guest: I under­stand that I need a VIP Update for 11.0. Where can I get this?

Guest: please review share stor­age option

Syman­tec: live update http://seer.entsupport.symantec.com/docs/289968.htm

Guest: Could you do an overview on the Backup to Disk to Tape technologies?

Guest: Do you have a whitepa­per that com­pares your prod­uct to oth­ers? Specif­i­cally we are using Sync­sort and I want to con­vert but will have to do jus­ti­fi­ca­tion and any help would be appreciated.

Syman­tec: Agents /Options: http://www.symantec.com/enterprise/products/agents_options.jsp?pcid=2244&pvid=57_1
Syman­tec: Nick, today’s web­cast is being recorded. A link to this record­ing will be avail­able shortly on http://www.carahsoft.com/events/index.php. It will also be sent to you in a follow-up email.

Guest: how can we tell if we are cur­rent on maintenance?

Guest: can you give us teh link to the upgrade

Syman­tec: www.backupexec.com/save

Guest: 9.1 ver­sion sup­port has expired. I just ordered 11d does this mean I have to order sup­port separately?

Syman­tec: You can order 11d with or with­out support

Guest: if we have IDR in 10d, does it get upgraded to live state?

Guest: vmware review

Guest: Does BackUp Exec cover lap­tops encrypted with PGP Whole Disk Encryption?

Guest: pre­sen­ta­tion ppt file

Syman­tec: http://www.carahsoft.com/events/index.php

Guest: sys­tem recov­ery has to be ordered separate?

As you can see some ques­tions went unanswered

This sem­i­nar used Adobe Acro­bat Con­nect — this is the first time I’ve run across this remote sem­i­nar solu­tion. I’m not too impressed with the look and feel being a spec­ta­tor — maybe it is more pow­er­ful on the mod­er­a­tor side. Though it did have that new web 2.0 tech­nol­ogy where you enter in your phone num­ber and it calls you — so it has that going for it.