Google Needs to Update it’s Gmail Welcome Letter

February 5, 2008

by — Posted in Personal Writing, Technology

So I signed up for a new gmail account today (don’t ask) and here is what I received from Google:

 I’ve been using Gmail and thought you might like to try it out. Here’s
an invitation to create an account.

——————————

—————————————–

XXXXXX has invited you to open a free Gmail account.

To accept this invitation and register for your account, visit
XXXXXX

Once you create your account, Brent Gueth will be notified with
your new email address so you can stay in touch with Gmail!

If you haven’t already heard about Gmail, it’s a new search-based webmail
service that offers:

– Over 2,700 megabytes (two gigabytes) of free storage
– Built-in Google search that instantly finds any message you want
– Automatic arrangement of messages and related replies into
“conversations”
– Powerful spam protection using innovative Google technology
– No large, annoying ads–just small text ads and related pages that are
relevant to the content of your messages

To learn more about Gmail before registering, visit:
http://mail.google.com/mail/help/benefits.html

And, to see how easy it can be to switch to a new email service, check
out our new switch guide: http://mail.google.com/mail/help/switch/

We’re still working every day to improve Gmail, so we might ask for your
comments and suggestions periodically.  We hope you’ll like Gmail.  We
do.  And, it’s only going to get better.

Thanks,

The Gmail Team

(If clicking the URLs in this message does not work, copy and paste them
into the address bar of your browser).

Now you can say – so what?  What is wrong with this picture?  The first thing I can notice is that google forgot to update the email space counter in their e-mail.  While theoretically this shouldn’t matter if someone is comparing mail storage space from Google with Yahoo or or Microsofts offerings (granted they may become one in the same soon) the random joe blow won’t realize the true amount of space Google offers.  This could easily be corrected if the email just auto-generated this value based on what the current size limit was for gmail when the invite was sent out.

They also fail to trumpet service integration with gmail.   We’ll leave out the full Google suite and concentrate on the two things you are most likely to use with gmail.   Google Calender and Gtalk, both of these are trivially to access within the gmail interface.

Google, get on the ball and promote yourself correctly.   It’s the little things that make the difference.

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