This post has multiple parts to it, so fair warning I’m guessing this one is going to be long.   Lately I’ve been more and more annoyed at traditional hard copy media.  It’s a pain in the butt to deal with and takes up way too much physical space (for those that know me you find that sentence greatly amusing).

Pictures

This started happening over the last year with photo albums.   Photo albums are terrible.   It means normally that one person has a copy of the image and you can’t share them.  It is essentially technology of the last generation.  Don’t get me wrong, I’m a believer in having prints, but the pictures themselves.

I’ve made it my mission to start getting the family photos and scanning them in.   I’ve managed to get most of my father’s photos from the era he was with my mother.   The ones I’m missing are any he has of the kids hanging on the walls in his house.   My next run is going to be the pictures from his current family (so a good 15-16 years worth of pictures to go).

My grandmother on the other hand has been very tightfisted with her photos.  I can understand her being protective, but so far I’ve managed to get 59 photos out of her to scan (out of literally over a 1000-2000).   I have managed to scan my photo album, and more recently used the digital SLR and took pictures of my scrap book from high school.   So both of these can be tucked away in boxes that I don’t need to look at and take up physical space in my house.

All the photos I have are now uploaded to Flickr.   You can also read about my photo sharing issue with my mother over here.

Continued tomorrow in part 2

My complete and daily online activity for you to go all voyeuristic on.

	8:00am	Creeva shared a link on Google Reader. Enjoy the Sounds of Classic Arcade Videogames
	8:00am	Creeva scrobbled 2 songs on Last.fm. (Hide Details) leolaporte – TWiT 180: How Is Babby Formed leolaporte – TWiT 181: I Am Not Spock
	8:22am	Creeva posted 8 items. (Hide Details) LeVar Burton, The Internet’s Latest Superstar [none] [none] [none] We Are Having A Baby [none] [none] [none]
	9:30am	Creeva updated their status on Facebook. Brent tired and cranky.
	10:59am	Creeva updated their status on Facebook. Brent LeVar Burton, The Internet’s Latest Superstar – http://s3nt.com/da0x.
	11:00am	Creeva posted a note on Tumblr. LeVar Burton, The Internet’s Latest Superstar – http://s3nt.com/da0x
	11:02am	Creeva posted a note on Tumblr. LeVar Burton, The Internet’s Latest Superstar
	11:27am	Creeva posted 14 photos on Flickr. (Hide Details)
	11:27am	Creeva posted a note on Tumblr. 02-26-09_1122
	11:38am	Creeva posted a note on Tumblr. 02-26-09_1128
	11:54am	Creeva posted a note on Tumblr. LeVar Burton, The Internet’s Latest Superstar
	12:36pm	Creeva updated their status on Facebook. Brent so much to do, so little time.
	1:24pm	Creeva dugg 12 links on Digg. (Hide Details)
	1:24pm	Creeva dugg 2 links on Digg. (Hide Details) Riding the Rails? Know Your Hobo Signs (PIC) Will Ferrell & Mark Wahlberg Team Up For A-Team Spoof
	2:34pm	Creeva updated their status on Facebook. Brent water – it does a body good.
	2:48pm	Creeva updated their status on Facebook. Brent This weeks chain mail of the week is about a drug recall from 2000 – not even worth blogging about, so just sending out an fyi.
	4:56pm	Creeva posted 2 items. (Hide Details) LeVar Burton, The Internet’s Latest Superstar We Are Having A Baby
	5:55pm	Creeva posted 2 items. (Hide Details) LeVar Burton, The Internet’s Latest Superstar We Are Having A Baby
	5:55pm	Creeva published 4 blog posts. (Hide Details) LeVar Burton, The Internet’s Latest Superstar We Are Having A Baby We Are Having A Baby LeVar Burton, The Internet’s Latest Superstar
	5:55pm	Creeva updated their status on Facebook. Brent We Are Having A Baby – http://s3nt.com/dbme.
	5:56pm	Creeva bookmarked 14 links on Delicious. (Hide Details) No description available. LeVar Burton – Wikipedia, the free encyclopedia No description available. No description available. Burton’s Star on Flickr – Photo Sharing! LeVar Burton — Because 140 characters isn’t always enough Diggnation — Revision3 The TWiT Netcast Network with Leo Laporte The TWiT Netcast Network with Leo Laporte Twitter / BrentSpiner Twitter / creeva Twitter / levarburton LeVar Burton Adobe – Adobe Flash Player
	5:56pm	Creeva posted 6 tweets on Twitter. (Hide Details) tired and cranky LeVar Burton, The Internet’s Latest Superstar – http://s3nt.com/da0x so much to do, so little time water – it does a body good This weeks chain mail of the week is about a drug recall from 2000 – not even worth blogging about, so just sending out an fyi We Are Having A Baby – http://s3nt.com/dbme
	5:56pm	Creeva posted 6 Jaikus on Jaiku. (Hide Details) tired and cranky LeVar Burton, The Internet’s Latest Superstar – http://s3nt.com/da0x so much to do, so little time water – it does a body good This weeks chain mail of the week is about a drug recall from 2000 – not even worth blogging about, so just sending out an fyi We Are Having A Baby – http://s3nt.com/dbme
	5:56pm	Creeva posted 2 items. (Hide Details) LeVar Burton, The Internet’s Latest Superstar We Are Having A Baby
	5:57pm	Creeva posted a note on Tumblr. We Are Having A Baby
	6:54pm	Creeva posted a note on Tumblr. We Are Having A Baby

When I say we are having a baby – I don’t mean in the abstract sense that it’s happening soon.  Literally we are having a baby right now.  This post like most of them I am writing ahead of time, so there will be some details missing.   The one most important is what day is this going to publish?   I’m not sure – the baby is due any day now, I have to be ready to rush out the door.  I am hoping to run by the blog for five seconds to get this alert published.  By the time you are reading this (depending on how quick you do) we should be either on the way to or at the hospital.  When we get home I’ll be putting up a new article with pictures and the whole nine yards.

The signs have started that we are going to be having our child in our arms very soon.  I don’t yet know the weight or length of him.  I don’t know what the time or day of his birth.   He is very close to appearing.  Some part of this since I’m writing this ahead of time reminds me of Linus telling Charlie Brown about the Great Pumpkin, in theory the Great Pumpkin is going to show up, but yet there is no proof.     We are hoping everything goes well, that there is no complications.   Wish us well.

I’ll be giving updates on my twitter feed, so watch that for the latest information.

I was the oldest child in my family.   I can also say I was a bastard older brother, mostly I think it was because I always wanted to be a single child.   So far barring any other additions (extremely unlikely) I’m the oldest of eight.   So my dreams of being a single child didn’t really play out as expected.   My sisters, well I was always protective of them.  My brother on the other hand….  Well we’ll leave it with the fact that we have never gotten along for any length of time.

While there are a few good stories I have about my brother, I’m going to start with one of the ones I was most proud of.  It was how I killed my brother.   Granted he is still alive and well and in November had his second child.   So I didn’t really kill him, but he thought I did.

One day my brother was being extremely annoying, but he was always up for dare (once in high school we managed to convince him to run down the street naked when there was six inches of snow on the ground).   Well that day I had a plan.   Now I’m sure almost everyone reading this has learned the method to check and see if a nine volt battery is still good.  Well in all honesty there are a few methods.

Method 1. – Plug it into something and see if it turns on.

Method 2. – Using a battery tester

Method 3. – Putting a penny across the two terminals and see if it warms up (great for melting crayons).

Method 4. – The old tried and true method of licking the battery terminals and see if you get a shock.

One day I decided to teach my brother method four.  I would say I was nine or ten years old, so he would have been four-five years old.   At first I explained the procedure, he (smartly) did not believe me.  So he wanted me to do it first.  I licked the battery, and was assured it was live.   I also showed no emotion to the shock of licking the battery (this was key).   I then proceeded to hand over the battery to him.  He was still sceptical but he proceeded to lick the battery.

His head shot back from the surprise shock ( I think it was a new battery).  He was upset at this time.   At first he was going to tell on me.   I then proceeded to tell him that licking the battery was going to cause him to die within a day.   There was no cure and there was nothing he could do about it.  He didn’t believe and pointed out that I licked the battery first.    I told him that I didn’t lick it at all, that I just acted like I did.  So I wasn’t going to die at all.

This had him livid and crying, but as he was about to run downstairs and tell my parents, I asked him what they would think if he told my parents that he did something so stupid.   He was upset and stayed up in the room for a little while discussing what to do.  Eventually he went down and told my parents.   I of course got yelled at for that one.  I can say that it was worth it though.

I’m going to die?

Last Saturday morning my blog was down for the count.  I had received an email from Are My Sites Up stating that Creeva.com was down.   It told me that my blog went down late night on Friday.    I verified on Saturday that it was still down, and I had wanted to do some writing on it.  I waited.    I attempted to call tech support but after being the first caller inteh queu for over an hour I surrendered.  Saturday came and went and no blog.   Sunday morning site was still down.

I called into tech support again Sunday afternoon.   I was fifth in the queu and I was moving forward about 15 minutes at a time.  Either people ahead of me were getting help, or they were giving up like I did the day before.   I held on and finally managed to get through to a person.  Upon talking to the tech support I learned that my hosting server had moved.   Not only had it been moved, it was moved back in October.

I had known that they were going to move servers, but the e-mail announcing this stated that most people would not notice an changes.   What this says to me is that a new server will be put up with the same IP address with very little down time in the migration.    This however was not done, so all of my data was moved to a new server.    Since October I had been updating my information and blog on the old server.   When I managed to correct my DNS entries at my registrar, I discovered my blog was out of date since early November.   I was missing literally hundreds of articles once you take into account my lifestreaming posts that don’t make the front page or RSS feeds.   I was livid.

I called back and they stated they would get it synced back up off of the old server.   Ten hours later there was no change.     I waited until Monday when I knew there would be more then just support in the office.   Since I’m a reader of the Consumerist I followed on of their recommended ways of dealing with this is, I sent an executive e-mail carpret bomb here is what I wrote:

To Whom Can Help Me,

I have been a customer with AN Hosting (anhosting.com) a division of Midphase Hosting (midphase.com) since 12/24/07.   In October you were planning a server consolidation/migration plan (notice sent out is given below my e-mail (removed from blog article)) – which stated that some of our accounts would be migrated to new servers.   At that time I created an offline backup of my domain. Things went on working as they normally did until Friday night 1/16/09 7:15 PM.  At this time my site went offline.  This was verified by the service Are My Sites Up? (aremysitesup.com).   I was not aware and didn’t check my email to be informed about this until Saturday 1/17/09 early evening.   I called the support line and though I was the first customer in the queue I waited over an hour before I gave up.

On Sunday 1/18/09 I called in with my problem.  It seems my “free” domain was working properly – I don’t really use this site so I hadn’t checked it.   My add-on domains however were not working at all.   My main site which is an add-on site (creeva.com) was not working.   The technician stated that I had been moved to a new server and the old server was turned off, but my data should still be available.   My old server IP address was  [REDACTED], the new server you had migrated me to was  [REDACTED].   The technician on the phone stated that if anything was wrong with the site to call back and they could pull the back-ups off the old server.  I thanked the technician and got off the phone to start relocating my DNS and testing the site.

Before I migrated my DNS I adjusted the local host file on my computer to make sure everything was working on my main site.  Upon loading it and checking the entries it seems at the closest date I could pin down my latest blog entry was written at 11/10/07.   It’s hard to pin down since in October due to other concerns I had written and scheduled blog posts for most of the month of November and some going forward to early December.   The data may even be from October because I use these functions of wordpress.  I called back in to the support line and explained the issue and asked if I could get the backup loaded that he previously mentioned.

He opened a ticket for me and stated he would get this assigned.   In the ticket language he was vague – here is was he entered on my behalf:
Hi, I am having issues with my addon domain(creeva.com). My account was migrated
to another box. I am not able to view the latest version of my website, its
pointing back to November 10. I’ve been posting updates to my blog. Can you
please look into my account?

thank you

I’m not sure why it had to be opened under my name using the “I” reference – since the technician opened the ticket (ticket number  [REDACTED]).  I would think this is misleading to the technicians working on the case.   I checked out the language after I got the auto-email generated when the ticket is assigned to another technician.    I added the following entries after the auto reply to clarify the situation:
None of my add-on domains to my account are up to date – these have been
constantly updated through the last few months – yet under the current server
migration I was told I was migrated about 3 weeks ago.  So there would still
have been a discrepancy of a month during hte migration.

The migration letter stated that it would be seamless to the end user -
normally in most scenarios this would include making sure that the data was at
the latest possible and maintaining the same IP address – since I’m sure I am
not hte only customer that use another registrar.  If monitoring this was made
more apparent in the letter going out about the migration I’m sure this would
have saved the technical support some headaches.

I was finished some major changes on my add-on site creeva.com at about 4PM
1/16/09 – if a backup of the previous server ( [REDACTED]) can be found after
that time that would be terrific.  Is it Midphase’s policy to make backups
before taking a server offline?

Also wanted to ad – my blog at creeva.com may seem up to date more Nov. 10 – but
everything going through a publishing right now was written to publish at a
future (now past date) and the blog is catching up with it’s scheduled posts.
The current date of the latest post is not an accurate reflection of the latest
data from a back up – the bet I can ascertain the date was at least Nov. 10th
if not earlier.

A while later one of your technicians had checked on the issue and issued this reply:
Dear Brent,

We have investigated your issue. We could find that your account was migrated
from our old server  [REDACTED] to our brand new server  [REDACTED]. Please let me know if
you are using any ftp clients to upload the files. If so please use the details
that we have mentioned below to upload the files and update your website. Please
check the settings of your FTP client.

Server name : [REDACTED]
Server IP :  [REDACTED]
Username : [REDACTED]

We have also checked the blog site creeva.com and entered a post and the post
was successfully updated. We have attached 2 screenshots along with this mail
for your reference. Please check it.

Please let me know the exact issue regarding your subdomains. It seems that you
are uploading the new updates to our old server. So please use the above details
in your ftp client so as to upload the files to the new server.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Regards,
[REDACTED]
Technical Support Representative.
Hosting Services Inc.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Since he didn’t seem to understand what I was asking I reiterated my request – also notice in  [REDACTED]‘s reply that he gave me a third IP address that I should be using:
I need the data off of  [REDACTED] – which is where my add-on host was before
yesterday – I wasn’t using an FTP client – I was directly entering the data via
the wordpress interface – I checked my e-mail  logs and at no time was I alerted
there was going to be a server move where I would have had to adjusted the IP
address records of my add-on domains, if I had received that I would have been
more pro-active and migrated the DNS earlier.

The problem is I need the lastest information from Friday off of the
[REDACTED]  – one of the advantages on your home page is the fact that you
do nightly back-ups – so the backups should still be available.

I’m missing approxiamately 200 posts on my blog – affiliates update
information, theme updates – and that’s just for one add-on domain.  I also
find it odd that you give me the IP address  [REDACTED] – earlier tech
support gave me   [REDACTED] – which restored my access to the site  – I added
the IP address you gave me and added it to my hosts file locally before I
updated my registrar – I was hoping it would give me a more up-to date version
of my blog – it didn’t and just delivered me to a CGI page and the site doesn’t
load at all.

The problem is not access – and I can re-adjust my own FTP software – my
problem is data -freshness

Can I please get my data restored from the old server?

While you stated that during the migration – “In most cases, the migration is completely seamless. We have brought in a team of experienced migration experts to ensure this effort is handled with the best of care. If you should have a problem relating to your site, please do not hesitate to contact us: support@anhosting.com. We have a team standing by 24/7 to help out!”  I question the migration experts that performed this migration.  Currently at my place of employment we are performing similar actions with our infrastructure – and there was more customer outreach then you have given.   Since you know what are add-on domains are are your servers – any customer with a third party registrar should have been alerted by e-mail that their DNS records would have had to be adjusted.

Further action should have been done to sites on the old servers that were still getting traffic.  Since my site was receiving regular and steady traffic that should have been a tip off to action by your IT personnel that the customer should be alerted to adjust their DNS records.   This is all a failing on your team of migration “experts” by things that could easy have been prevented by a little due diligence on their part.

The biggest coincidence is that over hte last week I’ve been in discussion with someone to move over to your service.  I also had planned on migrating one of the non-profit organizations ove to your service next year to a VPS plan when their contract runs up.  Currently in good faith I can’t advise this to either of those accounts.   This disruption and loss of data is just not acceptable when it could have been easily prevented by checking what was going on the old server before you took it offline.

I am merely asking to have my backups from  [REDACTED] restored to my account.   Is this possible or do I have to make some other plans?  I am also sending the Consumer Advocacy blog “The Consumerist” (consumerist.com) a copy of this e-mail.   While the migration diligence seems to be in error you can still correct this problem and an unhappy customer by performing adequate customer service.   One of your features of An Hosting that is touted on your site is ” Backup Storage -Nothing is more shocking and heartbreaking than losing ones data and hard work. We back up our servers nightly to ensure you always have ANHosting to depend on!”  I am solely asking for my data to be restored as close to 4PM 1/16/09 as possible and my faith that I can “always have ANHosting to depend on!”

I sent this e-mail out to the American general manager of the company, the consumerist, the European Executives, and support.   I received an e-mail from the general manager and he got a technician working on the issue right away.   The issue was resolved in a couple hours.   They pulled my data off the old server and synced it to the new one.   There was still some minor issues that I had to correct – wordpress needed to be re-upgraded, but all my SQL databases were up to date.   They also kept me informed during the whole migration.

I really wish I could have had that level of care taken of me on Sunday, or at least a time frame when the data could have been restored.    When they try to equate a blog with a normal static website, it just shows ignorance on their part.   It does show the problem I have with doing regular back-ups – which is in the architecture stages right now.    The only thing I ask of my hosting provider is to live up to the promises they have given me.   I don’t open tickets – really I’ve talked to them only about 3 times in the last year.   The first being a simple problem I had while waiting for my account to activate, the second inquiring about the share SSL certs, and the third this issue.    I’m glad even though I “yelled” across the Internet more then I should have, that they came through and everything is now working.

Picture from here

I could pick on a few things actually, once again I didn’t vote for the guy, but I don’t absolutely detest him.   I’m in wait and see mode.  Ars Technica is reporting about Obama’s plead to push back the transition to digital TV.   If we look at the digital TV migration timeline, we can see the originally scheduled date was Dec. 31 2006.   Because of multiple issues it was pushed back and brings us to this upcoming Feb. 17th as the transition time.

We can argue that the government hasn’t done enough to inform the public or make it easy for the public, but I would argue otherwise.   I was well aware of this migration when it was first discussed over 10 years ago.   All in all the government has pushed out this transition longer then necessary.   You can say that’s it’s a good cautious thing they are doing by waiting and delaying, but every delay costs the tax payers more money.

If we truly want to get through this we need to pull the bandage off as quickly as possible.

Picture from here

Though I don’t think it’s related to the search engine privacy story, Google has just released a web book for free titled Browser Security Handbook.   Some people are relating to this as Google’s answer to the security (and privacy) issues raised by Chrome.  Others belive it’s a way of giving back to the community based on the way Google looks at these concerns and how they address them.

Currently I’m reading through and thought I would share.   You can go to the project page, download test cases, or read it online.   If you have any interest in this field I suggest you at least do one of them.

I’m a publishing cross-posting whore.  I admit it.  I don’t deny it.  I want to get my stories and information out to the widest possible audience.   I signed up with Associated Content on July 9th.   I was going to make it part of my crossposting network disseminating my thoughts across the intra-webs.   I however never actually published anything with them.  Today I received this e-mail:

Hello,
My name is Brenna and I am a Community Manager at Associated Content. I see you haven’t published anything since signing up with us.
I wanted to let you know that there has never been a better time to publish on Associated Content. AC has grown by leaps and bounds in 2008, and we’ve paid out over $1 million to our contributors. We’re offering thousands of Upfront Payments weekly, we put out new Calls for Content every day and our record traffic (over 41 million page views in November!) means higher than ever Performance Payments. We hope that you’ll take advantage of this great time to publish with us.
For our American Content Producers, we’ll be giving away six iPod Nanos to Content Producers throughout December as a token of our appreciation. Publishing a piece of content for Upfront Payment automatically enters your name in the sweepstakes, and we’ll be drawing two new winners each week starting on December 16. If you’ve a lready published for Upfront Payment in December, you’re already entered. No purchase necessary. Full contest rules available here.
Happy Holidays and I hope to see you around the Associated Content site soon.

–Brenna

So why haven’t I? Well that answer is simple.  If I want to publish with Associated Content I had to give away the rights to my work and I couldn’t keep them Creative Commons licensed.   That means if I wrote something I published on Associated Content I can not legally re-use or republish it on my site.  I also can not publish it on my site first.

This is a major issue for me.  I retain control on who/what/when my content is used, at least to the extent that I don’t want others to put restrictions on my work.   99.9999% of the time use my stuff, I just want the credit for originally creating it, beyond that do with it what you will.   However if I entered into an agreement by submitting work to Associated Content I would no relinquish that control without gaining anything since being paid is not a guarantee.

For those who do publish through Associated Content, be aware of what you can do with your own data.  If you are fine with it, good for you.   I’m not trying to say my method is the only one, it’s just not a venue I want to deal with.

I ran across this article by way of Slashdot.  A teacher had punished a student for handing out live linux distrubution discs, for those that aren’t familar with a liveCD, it allows you to boot your computer off of CD and test drive linux without modifying your hard drive.  You can remove the CD and reboot and be back to using windows or whatever in no time. This teacher wrote the head of this particular linux group and stated:

I am sure you strongly believe in what you are doing but I cannot either support your efforts or allow them to happen in my classroom. At this point, I am not sure what you are doing is legal. No software is free and spreading that misconception is harmful. These children look up to adults for guidance and discipline. I will research this as time allows and I want to assure you, if you are doing anything illegal, I will pursue charges as the law allows.

and also:

This is a world where Windows runs on virtually every computer and putting on a carnival show for an operating system is not helping these children at all. I am sure if you contacted Microsoft, they would be more than happy to supply you with copies of an older verison of Windows and that way, your computers would actually be of service to those receiving them..

Now the person at the Helios distribution had some key things in response (these are snippets):

First off, if there was even the slightest chance that I was doing something illegal, it would not have been done. To think that I would involve my kids in my “illegal” activities is an insult far beyond outrage.

linux is superior to MS windows in so many ways, they are too numerous to mention here…I am weary of enumerating them. Unlike Microsoft who meters their “improvements” and then shovels them to you every five years or so for purchase; Linux releases their improvements upon their completion. We receive the newest and the best of the system when it is tested to be usable and stable

The most disturbing part of this resides in the fact that the AISD purchases millions of dollars of Microsoft Software in a year’s time when that money could be better spent on educating our children. A dedicated School Teacher would recognize that fact and lobby for the change to Free Open Source Software and let the money formally spent on MS bindware be used on our kids.

Now I do recommend you read the original article, but I do think this shows the ignorance of the teachers in our systems. Some people try to tell me when my child arrives that home schooling is a worse option then sending the kid to public or private schools.   I know I went through similar issues like this with my teachers, sometimes it was on english, other times it was on history.   Teachers won’t admit they are wrong and will continue to spew the same crap to students year after year.  They feel they must be the ones in the right otherwise they wouldn’t be the teacher.

I’m stopping now before I bust into a complete rant – read the original article and let me know what you think.