These are private notes that came out of exasperation when I worked as phone support.
Things every network admin should know:
- What DNS is whether they know how to use it or not
- If they have been an ongoing firewall administrator, they should know if they host DNS or not
- How to use attrib
- Know how to Alt-Tab
- Know how to browse a drive
- Know that double-clicking opens a folder
- How to Ping
